Frequently Asked Questions

Clear answers to the most common questions about our investigation and recovery process.

Recovery is never guaranteed, but many cases have viable paths. Success depends on how quickly action is taken, whether funds moved through regulated exchanges, and the quality of available transaction data. We provide an honest assessment after reviewing your case.
We operate with a transparent model focused on results. Initial consultations are free. Any engagement fees or success-based arrangements are clearly explained before you commit. We do not demand large upfront payments with no work plan.
Initial analysis usually takes a few days once we receive complete case details and transaction evidence. Full investigations can range from several weeks to a few months depending on complexity and cooperation from exchanges or other parties.
Typically: a timeline of events, screenshots of communications, wallet addresses involved, transaction hashes (TxIDs), exchange account details if any, and the approximate amount lost. The more complete the evidence, the stronger the investigation.
Yes. All case details are treated as strictly confidential. We never share client information with third parties without explicit consent, except where required by law or necessary for recovery actions (e.g., law enforcement reports).
Cryptocurrency investment scams, fake trading platforms, romance scams involving crypto transfers, phishing and wallet drainers, investment/Ponzi schemes, and account takeovers. We also assist with wallet security reviews after an incident.
Yes. When appropriate we prepare reports and evidence packages that clients can submit to relevant authorities or that we can help file. Cooperation with exchanges and law enforcement is often key to successful recovery.
Even after funds leave an exchange we can often continue tracing them on-chain. Success rates drop the longer the trail and the more obfuscation is used, which is why early action is important. We will tell you honestly what is still possible.

Still Have Questions?

Contact us directly β€” we’re happy to clarify anything about our process.

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